Frequently Asked Questions

You'll find answers to the questions most often asked of us below. Contact us directly if you can't find what you need here.

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  • Can I speak with my mentor?
    You can speak with your tutor as and when you require it if you request the upgrade for direct contact when you order your project. Once we find the right academic for your project, we will make the arrangements for you to speak via our online tutoring platform or, if possible, face to face.

    Meeting in person is not always possible as our academics are based around the world, often in the places where they conduct their own academic research.
  • Will my academic be a native English speaker?
    We guarantee your academic will be a native English speaker. This is something that sets us apart from some of the low-level operators offering academic support. Our academics are all native speakers, drawn from some of the best universities – in most cases, Oxford and Cambridge.
  • Are your academics using AI?
    Absolutely not. We prioritise academic integrity in all our services and we can guarantee that every order is crafted by human academics, not by AI.

    In fact, our academics are real professionals with years of expertise in their fields. They undergo a rigorous vetting process, with only 4% of applicants successful.

    Every order fulfilled by our network of academics is subject to a meticulous quality control process. This consists of multiple review steps to ensure accuracy, originality and adherence to academic standards.

    We also use advanced software to verify that no part of the work is generated by AI, further guaranteeing the integrity and authenticity of the document you will receive.

    For extra peace of mind, you can purchase an AI scan of your requested document as an add-on service when placing your order.
  • Is My Private Essay safe?
    Yes. My Private Essay is a division of Icarus Education Ltd, a limited company that is family-owned. Our process is entirely transparent, and you can speak to our consultants by email, over the phone or via our live chat at any time during our normal working hours. Unless a customer prefers to make payment a different way (such as with a credit card or cash), we take payments online through Worldpay - a globally secure payment gateway - so your money is always safe. We handle customer data according to the latest GDPR guidelines and respect our customers' privacy. For more information, you can read our Terms and Conditions and our Privacy Policy. If you're ever in doubt, speak with one of our dedicated consultants who will be more than happy to help.
  • How can you help me get better grades?
    We work with a network of specialist academics whose expertise covers just about every university subject. When you approach us for help, we act as a matchmaker, pairing you with the academic best suited to your specific needs.

    Your academic will write a model essay or project that can serve as a personalised study guide, showing you how to approach the project and which areas to focus on. If you like, you can speak with your academic along the way, and even share your own ideas.

    Once your model essay or project is complete you can download it from your account and use it as a study guide or template for your own work. With our expert academics on your side, you can be confident of getting a better grade, every time.
  • Can I use your services in my country?
    As an international company, we offer a wide choice of academic services: editing, marking, proofreading, tutoring, application assistance, copy-writing and model-writing services.

    Nearly all of these services are permitted universally, including in England.

    In June 2022, England introduced regulations which limit English companies from providing some essay-writing services to students at English institutions.

    English students CAN continue to order from us if they are:

    • Ordering a permitted essay-writing service (e.g., private research)
    • An international customer
    • A student in Scotland or Wales
    • Studying abroad
    • Ordering editing, marking, proofreading, tutoring, application assistance, copy-writing or model-writing services.

    When ordering essay-writing materials, all English customers are required to confirm that they meet one of the above exemptions.

    If you have any questions about these regulations, please contact us for further information.
  • My subject is very specialised. Can you help?
    We are very confident that we can. One of the benefits of having been in business for more than 10 years is the depth and breadth of your network. We are proud to be part of a huge network of the best specialist academics.

    Our experts have helped students with some enormously complex and unique projects, and we believe they can help you too.
  • Who is the typical My Private Essay customer?
    We have worked with students from just about every university, and on everything from A-level and International Baccalaureate work right through to LLB, LLM and master’s degrees. Our customers know the importance of getting better grades, and reaching out for specialist help to get the results they need.

    Some of our customers are students who have fallen behind and need an extra bit of support at the end of term, while others work with our experts all year long. The thing they all have in common? They want better grades, and they trust us to help make that happen.
  • I haven’t seen a lot of My Private Essay reviews. Why not?
    You haven’t seen a lot of My Private Essay reviews because we respect our customers’ privacy, so we don’t push them to speak up about our service online.

    We know it's not always easy to ask for help, and many of our customers just aren't comfortable writing My Private Essay reviews that include their name, circumstances or university and programme. That's just fine with us. Other companies take their customers’ privacy less seriously, or just make reviews up. You won’t catch us doing either: our customers and their needs come first at My Private Essay. Reviews and pages full of accolades are a lot less important to us than satisfied customers. We also do not advocate dishonesty – whether academic dishonesty in the form of handing our work in verbatim, or the kind of dishonesty that results when a company lies to customers about its services and feedback.

    Another reason you don't see our website covered with My Private Essay reviews comes down to our company's mission: we're intent on helping students get better grades, not building a showcase of glowing reviews. We believe, and more importantly, our customers believe, that the quality of our service speaks for itself.

    You can see a few My Private Essay reviews here on our site, and if you want more customer feedback, you're welcome to get in touch with our academic consultants. They can answer any questions you may have.

    If you asked this question because you'd like to write a review, we're happy to hear it and we will respect your privacy completely. Customer satisfaction is our top priority, so if you have feedback – positive, constructive, or a bit of both – we are eager to take it on board. Who knows – the first entry on a future My Private Essay review page might be yours.
  • Is this service legal?
    Yes, we're a legitimate and registered company, part of Icarus Education Ltd., offering a service that is legally compliant. You will not be breaking the law by using any one of our services.

    If you've any questions regarding the above or anything not answered in our FAQ, you can contact us by phone or email any time.
  • How do I know you are a real company?
    Good question. There are plenty of low-level operators that you should be very cautious of; companies with vague histories and no one to talk to. My Private Essay is different. We have been helping thousands of students since 2006. You’re welcome to give us a call, or talk to us via email, WhatsApp or chat at any time. You can also request a conversation with an academic consultant and they can answer any questions you might have. Or, if you order a planning or follow-up call, you can speak directly with your academic.

    We’ve spent more than a decade helping our customers get the grades they want. If you need to be reassured of a few details before placing an order, contact us so we can set your mind at ease.
  • Is this cheating?
    Absolutely not. Using our service correctly, as a model, is a practical, responsible way to build your knowledge and get the grades you have always wanted. Use our custom essays as a guide to direct your studies, and as a way to see what it takes to get a first or a 2:1.

    We hear from a lot of students that our service helps bridge a gap as class sizes grow, and students receive less one-on-one time with tutors. That’s exactly what we’re here for, and it’s not cheating. What is cheating is handing in our work verbatim and claiming it as your own. We caution you not to do this.

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